Privacy Policy

Privacy Policy

Als Coaching uses and stores your data solely for fulfilling a contract with you relating to personal training, consulting, nutritional advice, seminars or classes.

We are committed to ensuring that your privacy is protected and understand the need for protection of all personal information provided by you to us. This privacy notice states what personal information we collect about you, why we collect it and what we do with it. If you have any questions about it or for all other data protection enquiries, please email info@als-coaching.com

We collect and may use many kinds of personal information to provide our services, including:

Contact Details: name, phone number, address and how to contact you
Date of birth and/or age and medical history if relevant
Communications: information we learn about you from communications between us, including weight, injuries, diet and more.
Usage data about how you use our products and services
Technical: the devices and technology you use to access our services
Financial: credit card details, billing address, and bank account information when you pay for services

We may collect your personal information at any of the following times:

When you enquire about one of our services
When you engage us for one of our services
When you attend events organised by us
When you communicate with us by phone, email, via our website or other communication channels, for example, social media platforms
When you visit our website
When we seek information about you and receive your personal data in connection with your relationship with us; and
When you submit your personal data to us for any other reason.

If you provide the personal information of anyone other than yourself (such as family or friends), you are responsible for informing them that we are collecting their personal information and for ensuring that you have valid permission to provide such personal information to us.

If you are a minor under 16 years of age, please obtain consent from your parent or guardian before you submit any personal information to us. If you are a parent or guardian of a minor and you have reason to believe your child or ward has provided us with their personal information without your prior consent, please contact us to request for erasure of their personal data or for the minor to be unsubscribed from our mailing lists.

How do we use your personal information?

The law states that we must explain the legal grounds we are using to justify our use of your personal information. We will only use it to:

To provide a requested service or carry out a contract with you
Where we have a legal obligation
Where we have a legitimate interest
Where we have your consent
To manage our relationship and communicate with you
To process your payments or deal with payment enquiries
To authenticate the identity of individuals contacting us
To update your records and answer your queries
Sharing your personal data with certain third-party service suppliers such as payment service providers

Als Coaching will keep your personal information for as long as you are a client. We may keep your data for up to 3 years after your last interaction with us or where you have made a transaction, your data will be removed 5 years after such transaction.

If you are unhappy about any aspect of the way we collect, share or use your personal information or wish to withdraw any consent, or have any questions about our privacy policy, contact info@als-coaching.com

This privacy policy is subject to change, any amended version will be posted to our website as soon as policies change.